Network Connectivity Thursday 13th July 2023 08:24:03

Traffic has remained at normal levels and all monitoring alerts have been cleared since 12:05p EDT. We are marking this as operational, but not resolved.

The /22 that was the target of this attack has had all routes removed from the internet, but since our DDoS Mitigation provider is still studying the nature of this attack and how it eluded detection, network can not issue an all clear at this time as the possibility of service degradation still exists. We continue to monitor this closely and will provide updates as they become available.

Please be aware that we still still have the potential to see periods of packet loss and high latency on some routes. The network team has not yet declared the all clear and is still working to resolve the issue.  Our DDoS mitigation provider is actively engaged as are all transit providers involved.

Traffic has returned to normal levels and all monitoring alerts have been cleared since 9:12a EDT. We have not yet received the all clear from network, but we will provide an update as soon we do. We continue to monitor this closely.

We apologize for any inconvenience caused and appreciate your patience as we work to fully resolve this issue.